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SHIPPING POLICY

Thank you for visiting and shopping at flooringfitness.com. Following are the terms and conditions that constitute our Shipping Policy.

Balcan flooring delivers orders from different countries of warehouses or production units in Europe, All our products are made in the EU and Turkey, We choose the best destination for your order for fast delivery

Shipment processing time

All in stock orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. Delivery to all Europe may take up to 6 -10 days except islands.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

If your order includes both in-stock and pre-order items, your order will be shipped when pre-order items ready in our warehouse.

We can decide your order items to be shipped part by part.

Free Shipping Terms

We offer free shipping on some products for some countries if you see 0,00 for the shipping cost in your chart this means free shipping  

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

 

Country

Estimated Delivery Time

United Kingdom

6-10 working days

Germany

6-10 working days

Austria

6-10 working days

Belgium

6-10 working days

Bosnia&Herzegovina

8-12 working days

Bulgaria

8-12 working days

Croatia

8-12 working days

Cyprus

12-18 working days

Czech Republic

10-12 working days

Denmark

10-12 working days

Estonia

16-18 working days

Finland

14-18 working days

France

10-12 working days

Greece

8-12 working days

Hungary

10-12 working days

Iceland

14-18 working days

Ireland

12-14 working days

Italy

8-12 working days

Latvia

12-16 working days

Luxemburg

8-12 working days

Macedonia

10-14 working days

Malta

14-20 working days

Monaco

10-14 working days

Montenegro

10-14 working days

Netherlands

8-12 working days

Norway

10-14 working days

Poland

10-14 working days

Portugal

10-14 working days

Romania

10-12 working days

Serbia

10-14 working days

Slovakia

10-14 working days

Spain

10-14 working days

Sweeden

10-14 working days

Switzerland

10-14 working days

 *Delivery delays can occasionally occur.


Pre-Orders processing time

All pre-orders are processed within 1-2 business days. Pre-order means goods are not in stock, will be produced and shipped after ordering. Delivery to all Europe may take up to 3 - 4 weeks.

Shipment status update

You will receive order status email once your order has shipped containing your order details.

Customs, Duties, and Taxes

Flooringfitness.com is not responsible for any customs and taxes applied to your order while shipping for the countries out of EU.All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).  Our prices include taxes for All EU customers 

Damages and Lost

If you received your order damaged or lost during shipping please contact the shipping carrier to file a claim and send us pictures of damaged products. Flooringgitness.com will fully cover the damaged goods by refund or replace the goods with new products.

Please save all packaging materials and damaged goods before filing a claim.

 

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